What to do after sustaining  a Non-Fatal Injury at Work

An estimated 561,000 workers sustained a non-fatal injury at work in Great Britain in 2022/23.

Agriculture, forestry, fishing, construction, accommodation, food services and the wholesale retail trade all have statistically significantly higher rates of self-reported non-fatal injuries.

So, what do you do if you find yourself in this position? You’ve sustained an injury at work… what next?

We at Best support hundreds of people in this position every year.

1. Our legal advisors meet you first, either face to face or via telephone. We ask for basic details about yourself and the circumstances which have brought you to us.
2. We then carry out an initial assessment to determine if we can accept instructions on a Conditional Fee Agreement (no-win-no-fee) basis.
3. Once agreed we send you our terms of business and details regarding our funding arrangement as well as a letter summarising the instructions which you have offered to this firm.
4. Once we receive formal instructions, we will actively gather the Defendant’s insurance details and create a Claim Notification Form/Letter. We will send it to you for approval before we forward it to the Defendant.
5. We will obtain evidence in the form of medical records, police reports, CCTV footage, evidence from witnesses (if required) and evidence of your out-of- pocket expenses.
6. We will review the Defendant’s response on liability and send this to you with detailed letter setting out the next steps.

Analysing the Defendant’s Response

The process your claim follows is then determined by the Defendant’s stance on liability.

If the Defendant admits liability (i.e. that they were at fault for your accident) then we will obtain research, appropriate experts of whom would be suitable to examine you and comment upon the injuries which you have suffered.

We will review the experts C.V’s and send a letter of instruction to the most suitable expert. You would have an appointment with the expert and thereafter they would disclose their report.

Here’s the revised text with a more active tone:

We will send you the medical evidence for your approval, along with any expert recommendations we’ve gathered. We’ll also prepare a schedule of loss. Both the medical evidence and the schedule will be submitted to you for your sign-off before we present them to the Defendant. Additionally, we’ll provide detailed advice on the settlement offer.

As a final point, we will attempt to reach you a favourable settlement for the injury and losses which you have suffered.

Or

If the Defendant denies responsibility for your accident, our risk assessment panel will thoroughly review both their response and your claim. They will then reach out to you with detailed advice and outline the next steps in the process. It certain circumstances, it may be necessary to instruct a barrister to assess the prospects of success should it be necessary to issue court proceedings.

How to get in touch

For further information or to see if we can help you please do contact Stacey Smith on 0114 322 2859 or email staceysmith@bestsolicitorsonline.co.uk